roruss08gti
Have you been RickRolled?
- Location
- Alpharetta, GA
- Car(s)
- 08 GTI
I have to say this, I have not purchased one of these units yet (in due time, in due time) however Rory has been nothing short of excellent with customer service on the issues that have been posted here. As he stated, he is not doing this as his mainstay, but as a side job and mostly to help the VW community out.
As a Customer Service Account Manager, I can feel for what Rory is dealing with. He is human, has time off, takes vacation, sometimes doesn't feel like going to work, and such, so the fact that he is on here more often than not, says alot about his character.
Rory, you do not have to step up anything, you are doing a great job!!!. Keep up the great work and I will be purchasing one of these units soon. Hopefully most, if not all, of the bugs will be handled during that time frame.
As a Customer Service Account Manager, I can feel for what Rory is dealing with. He is human, has time off, takes vacation, sometimes doesn't feel like going to work, and such, so the fact that he is on here more often than not, says alot about his character.
Rory, you do not have to step up anything, you are doing a great job!!!. Keep up the great work and I will be purchasing one of these units soon. Hopefully most, if not all, of the bugs will be handled during that time frame.