snobrdrdan
former GTI owner
- Location
- Southeast Michigan
Insurance company. Contact them. Let them get the dealer to replace all damaged parts with brand new parts.
Insurance companies tend to offer their "lifetime" warranty on collision repairs performed by their preferred providers. If the dealership was one of their preferred providers, then yes, the insurance company should handle it.
If the OP decided not to utilize one of the insurance company's preferred providers, then he's on his own.
There are some questions though:
1) Is the dealership a GM-certified collision repair center?
if no, then 2) did the dealership outsource the repairs to a GM certified repair center? If the outsourced collision place is not a GM certified collision repair center... probably best to call up GM customer service and open a case file and get corporate involved.
Thanks for the ideas, btw. I reached out to both my insurance company (Progressive) & GM today.
Insurance/claim lady didn't call me back yet.
I opened up a case with GM and am expecting a call on Wednesday. They are a certified collision center....so we'll see what happens there.